I don’t like Adobe AIR

I’ve been using Tweetdeck for my Twitter needs of late and I can tell you that it’s the only app built in Adobe AIR that I actually like. Until it came time to upgrade to a newer version.

Everytime I tried to run the upgrade, it would crash and not restart. I tried reinstalling from the website using Firefox and Safari, but couldn’t get it to go. I tried installing other AIR apps the same way, but no go. So I tried to reinstall AIR, but that kept telling me that AIR was already installed, which means the installer wouldn’t run.

No big deal, I think. I’ll just uninstall and reinstall AIR I think. How hard can it be? I have expert level technical experience and skills, and this is just a simple software uninstall/reinstall.

Until I find that I don’t have an uninstaller for Adobe AIR on my system. Great. I then go about searching on google, on adobe and anyplace else I could think of. It would seem the only way to fix this problem is to sign up for an account on the adobe support site and submit a question.

Why?

All I want is the runtime uninstaller. Hell, I’d be happy if I could just reinstall AIR, but it won’t let me since it’s already installed. I don’t want to jump through a bunch of hoops and give my information for a file download.

As it turns out, there is a way to uninstall AIR without the uninstaller that I found here. It requires using terminal and having the installer DMG open, but it works.

Why couldn’t I find this on Adobe’s site? Why did I have to use a command line to fix this? It is thing like this that make computers hard to use for the majority of users and the only benefit is to keep a few support staff busy with phones and email troubleshooting the problem.

Published by Don

Cyclist, beer drinker, podcaster, learning specialist.

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3 Comments

  1. We’re working on a completely open source competitor to Adobe AIR, called Titanium. Your frustrations are exactly why developers are flocking to our community and product. We’re still a ways off from a GA product, but we’ve just released Preview Release 2 yesterday. We’re cross-platform (Linux, OSX and Windows), extensible through a module API and support different scripting languages like Python and Ruby (in addition to Javascript).

    From your article, we better have a good uninstallation process! πŸ™‚

    1. Good luck with the project Jeff! I will be checking it out very soon and can’t wait until you get something going.

      Uninstall, reinstall or both. Just so long as it works I think you’d be in pretty good shape πŸ˜€

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