I don’t like Adobe AIR

I’ve been using Tweetdeck for my Twitter needs of late and I can tell you that it’s the only app built in Adobe AIR that I actually like. Until it came time to upgrade to a newer version.

Everytime I tried to run the upgrade, it would crash and not restart. I tried reinstalling from the website using Firefox and Safari, but couldn’t get it to go. I tried installing other AIR apps the same way, but no go. So I tried to reinstall AIR, but that kept telling me that AIR was already installed, which means the installer wouldn’t run.

No big deal, I think. I’ll just uninstall and reinstall AIR I think. How hard can it be? I have expert level technical experience and skills, and this is just a simple software uninstall/reinstall.

Until I find that I don’t have an uninstaller for Adobe AIR on my system. Great. I then go about searching on google, on adobe and anyplace else I could think of. It would seem the only way to fix this problem is to sign up for an account on the adobe support site and submit a question.

Why?

All I want is the runtime uninstaller. Hell, I’d be happy if I could just reinstall AIR, but it won’t let me since it’s already installed. I don’t want to jump through a bunch of hoops and give my information for a file download.

As it turns out, there is a way to uninstall AIR without the uninstaller that I found here. It requires using terminal and having the installer DMG open, but it works.

Why couldn’t I find this on Adobe’s site? Why did I have to use a command line to fix this? It is thing like this that make computers hard to use for the majority of users and the only benefit is to keep a few support staff busy with phones and email troubleshooting the problem.

Published by Don

Lead bottle washer at donburnside.com, host at whiteroofradio.com and tech guru for the MotoringFile family of sites.

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3 Comments

  1. We’re working on a completely open source competitor to Adobe AIR, called Titanium. Your frustrations are exactly why developers are flocking to our community and product. We’re still a ways off from a GA product, but we’ve just released Preview Release 2 yesterday. We’re cross-platform (Linux, OSX and Windows), extensible through a module API and support different scripting languages like Python and Ruby (in addition to Javascript).

    From your article, we better have a good uninstallation process! πŸ™‚

    1. Good luck with the project Jeff! I will be checking it out very soon and can’t wait until you get something going.

      Uninstall, reinstall or both. Just so long as it works I think you’d be in pretty good shape πŸ˜€

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