Dear Everyone

This one is dedicated to every HR person, every over thinker, every person that fancied themselves, at one time or another, a designer.

Or to the web developers that have never heard of a Mac, a browser other than Internet Explorer and still think Front page is a cool thing to use.

Or to the architects. Wherever you are.

Please take a minute the next time you create something that one of your customers, potential employees or anyone in the general public could possibly interact with and let someone else look at it before you pull the trigger making it live.


You HR people. I understand there are rules and that you need a ton of information when an applicant applies for a job. I do. How about making the process _make sense_? How about paying a designer with some idea of user experience planning to design the forms for you? How about a little beta testing to make sure that the forms work?

You that build large corporate websites used for support and to serve customers other important information (, I’m looking directly at you). Why not follow the links you create to make sure they go somewhere? Again, beta test that cool new feature of the site to make sure it works before rolling it out to the general public. And, hey? Why not take a few minutes to add a little consistency to your entire web presence?

Finally, you architects. I realize that you don’t always get to see your projects to completion. Still, why not visit a property you designed to make sure ‘it works’ correctly and things are easy to get to and find. Essentially, test the navigation. See how fucked up it is and take **that** back to your drawing table to make things better. Make sure to account for trees and parking structures if they aren’t already in place.

Through the course of each and every one of my days I’m constantly coming across things that could have be fantastically awesome if only someone would have taken a little bit of extra time and planning to make sure it worked correctly. To make sure the navigation was consistent. To ensure that it looked cool, no matter how it was viewed.

I’m less than a genius. I’m also the first person to admit that I’m not always the smartest person in the room. But I do know how stuff should work. Sometimes I can even do something about the stuff that _you_ made to make it work the way it should.

Anyway, I would really appreciate it and owe you a solid if you could do something to help me out here. Just stop making things that suck.

You rule, as always!



By Don

Lead bottle washer at, host at and tech guru for the MotoringFile family of sites.

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