Can I speak to a supervisor?

Ok gang, this one is really really simple.

If you are on the phone with a customer, and that customer asks to speak to a supervisor (the reason really doesn’t matter), the WAY wrong answer is no. Even if a supervisor isn’t available or it isn’t possible to have that customer speak to a supervisor. At that point, you need to come up with something way better.

Published by Don

Lead bottle washer at, host at and tech guru for the MotoringFile family of sites.

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