You might have seen this yesterday on the Twitter.
Yes, that is correct, I am now in the possession of my 4th Blackberry Storm. The last one had a wonky screen with bad corners and I was a little tired of it.
But that’s not why I’m writing you today.
I had to go to the Verizon Store because teh lad’s phone gave up the ghost. Phone ordered and papers signed, I mentioned mine and before I even finished the sentance, the girl was already reaching into a cabinet and pulling out a replacement. Without even looking at my phone first.
This tells me that Verizon knows this is a problematic phone. No questions asked on a phone swap? I didn’t have to call 611, didn’t have to wait for someone to look my phone over, wasn’t asked a series of questions, nothing. I said it was bad and it got replaced on the spot, no waiting.
Reason #1 I stick with Verizon by the way. There is no way AT&T or Sprint would provide this level of service. On that same note, it would also appear that AT&T and Sprint know better than to sell a pile-of-crap phone like the Blackberry Storm.
Here’s to hoping the Storm 2 or The Tour are better phones are get released soon. Very soon.