Don Burnside

Recipes, technology, personal stuff and a crap load of archives.

The Problem with GoDaddy

Oh boy is the internet pissed at Godaddy this week! Turns out they supported SOPA (which they later changed their mind about). That was reason enough for quite a few folks to start pulling their domains and move them to different registrars. I know I did, but not because they supported SOPA. More like, that’s the straw that broke the camels back.

I’m transferring domains away from GoDaddy as fast as my checkbook will allow. I only have 8 or so left with them, and I hope to have them transferred to Hover by the end of January. This is a process I started earlier this year after Bob Parsons came home from Africa after spending some quality time shooting elephants. But that’s only part of why I’m moving my domains.

Another part is their famously awful user interface. Or the fact that they are the worst WordPress host. Or the fact that when trying to check out when purchasing **anything** you have to click through 10 different pages offering upgrades, magazine subscriptions and ginsu knives. But, like the other reasons, this is just a part of why I’m transferring away.

If we take a second to look at the graphic at the top of this post. That is a screen shot from my Gmail account. Please note the date stamps on each line. If you want to know why I’m transferring away from GoDaddy, it’s because they are practicing email spammers and there is no way to make it stop that I can find.

Buy a domain? 2 emails. plus the weekly “buy more domains” email. Have a domain? 9 months before it expires they start sending reminder emails to renew. As the date draws closer, the frequency of the emails increases until you are getting 2 per day (per domain). Once the expiration date has passed, they continue to send emails at the rate of not less than 1 per day per domain. And there is no way to make them stop.

Worse part is when you don’t want a domain name any more. I let about 10 go this year that I will never do anything with (or my customers won’t be using). And the damn emails never stop. It’s truly rediculous.

So, if the emails won’t stop, if the UI won’t change and if the check-out process won’t stop pushing ultra high security email and faxing from my rotary phone, then I’m out.

And now you know
The rest of the story.

2 thoughts on “The Problem with GoDaddy

  1. That’s about the truth of it with GoDaddy.

    I’m with Network Solutions today, and they’re pricy. Solid DNS support, but they’re getting a little heavy handed in the upsell pitch for how much they charge. I have my own hesitations on following everyone else to Hover. Hover’s built-in “domain protection” means they’re the owner of record, according to the ICANN rules. This means if there’s ever a dispute, you don’t own your domain. Let me know if you see a way in their system to turn that off.

  2. I think the domain protection is nothing more than a service that everyone else charges for, and that’s keeping the records hidden from Whois look-ups (donburnside.com at who.is). That is on a button that can be turned on and off whenever I like. Same goes for transfer lock, can be on or off at anytime. Not only that, but the transfer auth code is readily available without having to wait for an email.

    This domain has been with hover for almost 6 months and even with the latest spike in registrations, I’ve not had any trouble either access my account at hover or with the sites.

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