I was in need of a power accessory for my car. Sure I could have gone anywhere, but to save me driving all over town, I decided to hit up my local Radio Shack store. They had the parts that I needed, a power adapter splitter and a USB power adapter, which I took up to the counter after ‘the manager’ helped me find them. He rang me up and asked for my phone number, which has been common practice at Radio Shack stores for a few years now.
Number given, somehow my customer information had mysteriously vanished from their system. Odd since I’ve been in that system for as long as I can remember. He asks for my name, again, my phone number, again, and my home address. I give him all of this, but then he asks for my email address. To which I say no.
Instantly he goes on the defensive.
I say no.
He continues his offensive.
I continue to say no.
He continues his offensive even more.
I interrupt him, rudely, and tell him in my dad voice No.
Which makes him almost cry. So, against my better judgement, I let him continue with his bullshit reason for needing my email address. He swore to me, crossed his heart and hoped to die to me, that he left the ‘checkbox’ unchecked that should keep me off the ‘please send me Radio Shack Spam’ list.
He lied. Not even 24 hours after I made my purchase did I get my first ‘welcome to the club’ email from Radio Shack. I was not happy, as you can imagine. Do I decided to let them know about it via the very well hidden email form. And this blog post. And the above Twitter post.
Remember gang, no means no.
Do what you can to avoid Radio Shack at all costs. They are rude. They are unprofessional. They aren’t terribly knowledgeable about anything on their shelves beyond what’s written on the packaging and I’m pretty sure that when their employees aren’t on the phone with their friends while on duty, that they are in the back doing unspeakable things to kittens and old people.
Well, maybe not that last part. But don’t shop with them. Really. But if you do, give them an enemy’s email address. Trust me on that, you’ll be glad you did.