Please forgive me for not getting back to this sooner.
I still can’t provide any real details, but essentially nothing happened besides a whole bunch of talk and hours of research that amounted to nothing (not to mention cancellation of an appointment for a potential side job). Yea, I was disappointed too.
This could be good. There is now a renewed sense of urgency to get things running the way they should. Easier. Less stressful. More accurate. Looks like I might even have to rev up the Access application that I built and get it ready for call management.